At JoyWe Holidays Private Limited, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather through our holiday membership and travel booking services. By accessing our website or using our services, you consent to the terms outlined in this Privacy Policy.
- Information Collection: a. Personal Information: We may collect personal information, such as names, contact details, email addresses, and payment information when you sign up for our holiday membership or make travel bookings through our platform. b. Travel Information: We collect information related to your travel preferences, including destination choices, travel dates, accommodation preferences, and any other details necessary to fulfill your travel bookings.
- Use of Information: a. Providing Services: We use the collected information to facilitate and fulfill your travel bookings, manage your holiday membership, and provide personalized travel recommendations. b. Communication: We may use your contact information to communicate with you regarding your bookings, membership updates, promotional offers, or important service-related announcements. c. Personalization: We may analyze your information to personalize and improve your experience on our platform, tailoring recommendations and offers to match your preferences. d. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.
- Information Sharing: a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, including payment processors, accommodation providers, airlines, and other travel-related entities. b. Legal Requirements: We may disclose your information if required by law, government authorities, or to protect our rights, safety, or the rights and safety of our customers or others. c. Business Transfers: In the event of a merger, acquisition, or sale of our company or its assets, your personal information may be transferred to the acquiring entity.
- Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.
- Third-Party Links: Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
- Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Children's Privacy: Our services are not intended for children under the age of 12. We do not knowingly collect or store personal information from children without verifiable parental consent. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete the information as soon as possible.
- Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about our Privacy Policy, please contact us using the information provided on our website.